Upon entering i was asked if I had an appointment. I did not have an appointment There is a sign on the window that says walk ins welcome. The guy seemed frustrated as if I could notbe seen. A woman came up asking what I needed. I told her I would like gel polish on all nails. She also looked at me confused. After a few times going back and forth she asked if I would like powder dip. I eventually just agreed to the powder dip. I was seated and had my nails started by a different lady. She started the powder dip process. And then once all powder dip was applied. She then applied the same color purple gel on top of the dip, stating it would make it darker and shinier. Now, very next day, my thumb tips are coming off. The gel is peeling off the powder dip.